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ITIL Methodology |
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If you have a diverse computing environment,
you need a flexible partner with the right qualifications to maintain it.
We offer a single point of accountability using best practice methods and procedures for
organisational change; risk, project and programme management and service
delivery.
We apply these to hardware and software support in a multi-vendor environment.
The ethos behind the development of ITIL is the recognition that organisations
are becoming increasingly dependent on IT in order to satisfy their corporate
aims and meet their business needs. This leads to an increased requirement for
high quality IT services. Services available from a proven service provider like
IndeServe.
IndeServe service delivery mirrors many of the ITIL methodologies to provide the
foundation for quality IT Service Management.
It covers: change management; configuration management; help desk management;
problem management; software release and rollout; and an explanation of the
links between the disciplines.
We apply our best practice to:
- Change management
- Configuration management
- Service and Help Desk management
- Problem management
- Software release and roll-out
IndeServe provides the link between these disciplines to help you stay up and
running and competitive. To apply IndeServe best practice methodologies today - choose IndeServe. |
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