As you make the decisions about who you want to partner with for your
outsourcing services, ask yourself, “Can the competition offer the services and
value that IndeServe does?”
We leverage our service expertise, systems experience and service management
facilities to benefit your business through various types of outsourcing
arrangements. |
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Deep Industry Expertise |
| We understand the service requirements of specialised industries. And we
have comprehensive expertise in vertical markets like public sector, financial
services, communications and transportation. |
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Transition Management Services |
| Our transition management methodology is tailored to suit your specific
requirements and environments. And, most importantly, it has been successfully
used in numerous engagements — a proven transition approach that produces
results. |
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Performance Measurement Services |
| We offer a proven, integrated approach to performance management. We have
the experts, processes and tools to monitor, analyse and tune resources to meet
your needs. And we continually leverage our expertise and experience to offer
you the results you demand. |
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Program Management Services |
| Results demand more than the outsourcing concept. It takes a standard
engagement philosophy. IndeServe incorporates the best management practices into
a standard engagement methodology. |
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Four principles guide the process |
- Define clear goals
- Adhere to formal best-practices processes
- Plan, schedule, monitor and report against all tasks and resources
- Agree to deliverables and ensure change management processes
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Comprehensive Account Management |
| For optimal success you want a single point of contact with your outsourcing
partner. We assign an experienced account manager to work closely with you on
all service delivery questions and concerns. Our seasoned service delivery team
of professionals employ the best processes, methodologies and procedures
developed over two decades of service management experience. The IndeServe
account manager is responsible for, and fully empowered to deliver, the services
to meet your project requirements. |
