HOME

INDUSTRIES

SERVICES

PRODUCTS

ABOUT INDESERVE

 


To proceed to order
services, click on
the button below and
follow the prompts.
ServiceShop

 

 

Services > Services Plans >

Shared Risk Service Plan

 
Shared risk plans appeal to customers that are prepared to pay a premium for exceptional service and expect a discount if the service is performed below expectations - measured against pre-agreed thresholds. These Plans are applicable to services that are preformed routinely and in high volume and typically are priced on unit rates or codes per service type delivered.

PERFORMANCE-BASED SERVICE PLAN 

This plan spells out the services to be provided, the price per service and a set of KPIs for measuring performance. If performance exceeds the KPI's upper limit the customer receives a rebate. This plan uses 'benchmarking' to set the original unit rate for a particular service, with both parties taking a risk that they can skew the outcome in their favour. This is essentially a unit rate type of plan, where the service is typically routine, performed in quantity and reasonably straight forward. The customer wants a fixed price for each job and expects the service provider to profit on the so-called 'swings and roundabouts'.



 

Integrated Services Plan by IndeServe
Businesses have always used service providers they know and trust and that have specific knowledge
about their site.

 
     IndeServe 2012  |   Site Map